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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Danley

October 4, 2025

5  out of  5
rating by Anthony Danley
"My wife and I just bought our first home and were comparing quotes for home and auto insurance bundles. Rachel at State Farm was incredibly helpful—she walked us through each quote line by line, answered all our questions, and made sure we understood everything clearly. We didn’t know much about home insurance going in, but Rachel’s knowledge, patience, and friendly approach made the whole process easy. In the end, State Farm’s rates and coverage options were the best fit for us. If you’re looking for great service and someone who genuinely cares, I highly recommend working with this branch."
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Carmen Ruiz

October 3, 2025

5  out of  5
rating by Carmen Ruiz
"I was very pleasantly surprised with Rachel. I called to verify the umbrella policy payment letter I had just received. She looked into it and explained but said to make sure she would follow up on Friday and make sure all was correct. She called this morning and verified ! Wow! I don’t remember ever getting that kind of follow up from any company !"
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Chad Pruitt

October 2, 2025

5  out of  5
rating by Chad Pruitt
"Always friendly and helpful. Kelly did an awesome job."
We responded:
"Thanks so much for your review, Chad! We appreciate you! "
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Alyssa Hill

September 19, 2025

5  out of  5
rating by Alyssa Hill
"Rachel was so helpful in getting me squared away! She was always so helpful when it came to quotes and explaining different routes. Couldn’t recommend her enough!!"
We responded:
"Thank you for your kind words, Alyssa! We’re so grateful for the opportunity to serve you! "
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Holly Adamson

September 19, 2025

5  out of  5
rating by Holly Adamson
"Lidia is great! Ever patient, and makes sure you’re taken care of!!"
We responded:
"Thank you, Holly! Lydia has a huge heart for service; So glad you got to experience it firsthand! "
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Susan Bragole

September 17, 2025

5  out of  5
rating by Susan Bragole
"State Farm has the best customer service representatives, always have had a good experience with them in answering my questions and helping me with any questions or help I needed"
We responded:
"Thank you, Susan! We love that you were able to get all your questions answered! Thank you for being a valued customer! "
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Shana Dornan

September 12, 2025

5  out of  5
rating by Shana Dornan
"Rachel was super helpful and awesome to work with. She answered every single question I had and worked hard to find the best bang for my buck. I bundled home and auto insurance and left my insurance company of 16 years for my auto insurance. All in all a great experience. I have already recommended her to all of my coworkers!"
We responded:
"Thank you so much for sharing your experience with our office! Rachel takes pride in finding the best options for our customers and we are so thrilled we were able to provide the coverage that fits your needs! "
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joseph spencer

September 3, 2025

5  out of  5
rating by joseph spencer
"Very friendly, great customer service. They helped me save alot on car insurance and gave me a life insurance policy on top. Highly recommended to work with these wonderful people."
We responded:
"Thank you very much for sharing your experience! We are extremely grateful for the opportunity to work with you! "
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Melissa Kirkbride

August 25, 2025

5  out of  5
rating by Melissa Kirkbride
"Always helpful and they make the process easy"
We responded:
"Thank you so much for your kind works, Melissa. We are so grateful for the opportunity to work with you! "
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Robert Good

August 23, 2025

5  out of  5
rating by Robert Good
"Andrew Parkers team out of Joplin Mo has amazing people that work to find what is best for their customers. There is an amazing team of individuals always looking out for the customers best interest. Thank You again for all you do."
We responded:
"Thank you so much for sharing your experience, Robert! We are extremely grateful for the opportunity to serve you! "
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Logan Brewer

August 21, 2025

5  out of  5
rating by Logan Brewer
"baylie was great, super helpful, and quick! Thank you!!"
We responded:
"11/10! Thanks for your review and rating, Logan! We appreciate you! "
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Josiah Shiv

August 19, 2025

5  out of  5
rating by Josiah Shiv
"Quick and simple change when switching insurance from one vehicle to another."
We responded:
"Thank you, Josiah! Excited to serve you! "
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Bridget P

August 19, 2025

5  out of  5
rating by Bridget P
"I just recently have had the opportunity to work with the staff at Andrew Parker's office after my policies were transferred to them when my agent retired. There was an issue with one of my policies that occurred during the transfer. Kelly worked on getting it fixed for me and updated me through every step. She was genuinely concerned that I was having to deal with it at all and wanted it to be stress free for me. All of the staff are friendly and professional that I have spoken with. I have received excellent customer service from this office and happy to have my account with them."
We responded:
"Thank you so much for your kind words, Bridget! "
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Tina Borden

August 18, 2025

5  out of  5
rating by Tina Borden
"Mindy Williams has been a huge help with our family so much over the years. At least 23 years starting in Mountain Grove with Staye Farm. State Farm is the best over all insurance. Bundles are amazing. Call her up, she will help you out!!"
We responded:
"Thank you for sharing your feedback, Tina! We're so grateful to have Mindy on our team, and for the opportunity to serve you and your family! "
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Nick Salzer

August 15, 2025

5  out of  5
rating by Nick Salzer
"Got my insurance down $30 a month which is almost $400 a year, would highly recommend. Mine wasn’t too high to begin with either and they still got a good chunk taken off."
We responded:
"Thank you for sharing, Nick! "
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Jeff Candelaria

August 15, 2025

5  out of  5
rating by Jeff Candelaria
"I know with my other insurance they gave me a month free of not paying my bill untell the folling month ,I'm not sure what u call that , Have u ever heard of something like that, I know there's a word for it but caint think of it. Me paying my bill is definitely not a problem, I was just curious"
We responded:
"Hi Jeff! If you call our team at 417-781-2245, we'd be happy to help you out with your billing! "
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Kay Hollis

August 15, 2025

5  out of  5
rating by Kay Hollis
"I didn’t get any of the services below. I was checking on our billing. Both of the ladies I talked with were very knowledgeable & answered my questions."
We responded:
"Thank you, Kay! "
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Victoria Allen

August 13, 2025

5  out of  5
rating by Victoria Allen
"As child I was in a fire...When I seen this available! So glad! Thank you for helping us,We followed The video ..Easy..."
We responded:
"Thank you for sharing, Victoria!"
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Taya Drake

August 13, 2025

5  out of  5
rating by Taya Drake
"Rachel was very friendly and accommodated my needs without hesitation! Anytime I call it’s always fast and friendly service! They go above and beyond to help with your insurance needs!"
We responded:
"Thank you, Taya! We take pride in being fast and efficient for our customers! We look forward to serving you in the years to come! "
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Tyee Jackson

July 25, 2025

5  out of  5
rating by Tyee Jackson
"Kelly was very helpful, explained every thing and walked me through to make sure I understood everything."
We responded:
"Thank you, Tyee! We love to hear about our customers experiences with our team!"
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Tevin richardson

July 21, 2025

5  out of  5
rating by Tevin richardson
"The service is great and the reps are awesome with the response time. Can text call or email and they are very responsive! The app make life easier also."
We responded:
"Thanks Tevin! We appreciate your review and happy to serve you! "
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Lisa Sullivan

July 17, 2025

5  out of  5
rating by Lisa Sullivan
"If you're looking for an insurance agent, I would highly recommend Andrew's office. We have been with the same insurance company for over 35 years, and we never received the service we received in the last couple of days working with the Josh at Andrew's office. Very thorough and overall a pleasure to work with, and a what a huge bonus, we saved money by switching. Give them a call!"
We responded:
"Thank you, Lisa! We're incredibly grateful for the opportunity to serve you! "
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gwen coots

July 14, 2025

5  out of  5
rating by gwen coots
"Kelly was absolutely wonderful! She explained everything in high details to me to understand, as well as give me an estimate for my auto renewal! She was very quick and efficient as well as professional throughout the whole phone call! I would recommend 100%!"
We responded:
"Thank you for your kind words! Kelly has a wonderful heart and we're so grateful for the opportunity to serve you!"
Profile photo of Denise Williamson

Denise Williamson

July 10, 2025

5  out of  5
rating by Denise Williamson
"Always so professional and able to.help. And really appreciate that when I call I get a real person. No Robot. Thanks for caring about your clients."
We responded:
"Thank you for sharing your experience, Denise! We are so grateful for the opportunity to work with you! "
Profile photo of James Flow

James Flow

July 10, 2025

5  out of  5
rating by James Flow
"Andrew Parker’s State Farm Agency has been trying to get me to switch for over two years. After another year of insurance premiums going up an ungodly amount, it was time to look elsewhere. I called them up and talked to Josh. Josh went out of his way for me, got me the quotes I needed and I found not only did they beat my old insurance company on the premiums, but it was not a few dollars, but a couple hundred dollars. The customer service was extraordinary. Thank you to Matt for calling me in to explain everything about my policies in ways I can understand. I look forward to working with these folks for years to come. Adding to my review: The Customer Service here is Excellent!!! Anytime I’ve had a question they have answered it quickly. I just had a change to my policy with trading vehicles and it went seamlessly with them. Thank you for the outstanding service!!!!"
We responded:
"Hey James! Thank you so much for your review! We are so happy that we finally earned your business, provided great coverage, put $ back into your pocket, and already got your New Customer Enrollment completed! We look forward to serving you for those years to come! "