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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cassie Tubaugh

September 21, 2023

5  out of  5 rating by Cassie Tubaugh
"Matt was super fast and efficient when I asked about renter’s insurance. State Farm has gained a new customer because of Matt Webb! Thank you again."

Evan H

September 20, 2023

5  out of  5 rating by Evan H
"Andrew and his team helped me through two different claims in the last couple of years (most recent claim a few weeks ago). They made everything as transparent and simple as possible, were extremely responsive, and kept my mind at ease that everything would be handled."

Jeff Candelaria

September 3, 2023

5  out of  5 rating by Jeff Candelaria
"I know with my other insurance they gave me a month free of not paying my bill untell the folling month ,I'm not sure what u call that , Have u ever heard of something like that, I know there's a word for it but caint think of it. Me paying my bill is definitely not a problem, I was just curious"

Rowdy Harris

August 25, 2023

5  out of  5 rating by Rowdy Harris
"Rachel and her team provided excellent service, guiding me through the process and helping me find the coverage for my personal and business needs. They were responsive, knowledgeable, and made the experience hassle-free. I highly recommend their services."

Kurt Savage

August 18, 2023

5  out of  5 rating by Kurt Savage
"State Farm has been great everywhere I've lived, and this office has been no different. I have all my policies (home, auto, etc.) with State Farm, and that's with good reason. Highly recommend State Farm and this agent."

Renee Morris

July 27, 2023

5  out of  5 rating by Renee Morris
"Your team was very thorough in getting all my insurance needs taken care of. Having the session with me to go over all of our policies was very informative and helpful. I feel very confident we are being taken care of."

Abigail Robinson

July 24, 2023

5  out of  5 rating by Abigail Robinson
"They're always so helpful, and great of explaining things to me! I haven't had any problems with them."

Deena Kitch

July 17, 2023

5  out of  5 rating by Deena Kitch
"They're just wonderful there. So helpful and very kind. They stay on top of everything! They r amazing! I'm glad I switched companies no regrets!"

Stephen Dorsey

July 13, 2023

5  out of  5 rating by Stephen Dorsey
"Outstanding fast service. I'm very satisfied. Also, the body repair was fantastic. McAllisters Body Shop."

Tommy Cravens

June 2, 2023

5  out of  5 rating by Tommy Cravens
"Andrew, is very concerned about his Clients, Andrew & all the staff are so friendly & efficient, I highly the agency!!"

missy custer

May 25, 2023

5  out of  5 rating by missy custer
"So helpful so sweet. Tell anyone go to state farm Joplin mo"

Parker Campbell

May 17, 2023

5  out of  5 rating by Parker Campbell
"As newer homeowners we were a little panicked when we had to make a claim on our roof due to hail damage. Rachel Parker was amazing at walking us through the process and making sure our claim went smoothly. We are very happy with how easy and painless the whole process was start to finish."

Mary Stockam

May 16, 2023

5  out of  5 rating by Mary Stockam
"Glad the agents keep in touch. They are wonderful to work with: carefully listening to clients and giving many tips and suggestions."

Dahlton Maples

May 2, 2023

5  out of  5 rating by Dahlton Maples
"Always a joy to walk in through these doors! Very welcoming place with very kind people."

Debbie Miller

April 28, 2023

5  out of  5 rating by Debbie Miller
"I just wanted to let you know that you have one of the most knowledgeable, kind, and hard working people. She had my quotes for home and car by afternoon. And they were so much less than what my company was charging me. I had been with as a loyal customer for over 10 years . l don’t believe they tried or appreciated a customers loyalty. Mindy will work her heart out to get you lowest rates and in a prompt time period. She is still so pleasant and kind and Icould tell she wasn’t faking. She has wonderful customer service skills this is from a use to be customer service rep and manager for 15 years. She gets the job done. She helped lower my insurance substantially. And I am disabled so she really helped me. Way to go Mindy you are my hero today.. You should pay her a visit or pleasant phone call and see how she can help you. Thank you Mindy."

Sheree Slaughterbeck

April 25, 2023

5  out of  5 rating by Sheree Slaughterbeck
"They are the most wonderful people to work with. I would highly recommend this team."

Andrea Jo Murdock

April 20, 2023

5  out of  5 rating by Andrea Jo Murdock
"Love this team!! I recently totaled out my vehicle and they were so helpful and on top of things through the whole process."

Shawn Gilman

April 18, 2023

5  out of  5 rating by Shawn Gilman
"Terrific service."

Louise Ingram

April 12, 2023

5  out of  5 rating by Louise Ingram
"Rachel was very helpful And explained every aspect of our policy clearly. Feeling better about the great coverage we have!"

Robert Good

April 6, 2023

5  out of  5 rating by Robert Good
"Very Comfortable conversation and good detail on our new policies, Thank you"

Steven Martinez

April 6, 2023

5  out of  5 rating by Steven Martinez
"Had my first at fault incident with my car and was tremendously pleased with the assistance Andrew, Rachel and the staff at this Statefarm office were able to provide. With it being my first accident they understood how stressful the incident could be and worked diligently to help me file my claim as well as make arrangements for a rental car to keep me going and limit the disruption caused by not having my car while it was in the shop. Overall they took a normally stressful and nerve-racking situation and did an excellent job to make the claim process as seamless and stress free as possible. I have my home insurance through this Statefarm office as well, and they were just as accomodating and helpful in assisting me with finding a trusted contractor to repair my burst pipes after they froze during a freeze storm, as they were with my car accident claim. Thus far I could not be more pleased with my experience with this office since switching to Statefarm."

Tyler Mitchell

April 6, 2023

5  out of  5 rating by Tyler Mitchell
"Great people and friendly staff. They always take their time to throughly answer all my questions and have went above and beyond to help me get the coverage I need."

Terri Goodwin

March 9, 2023

5  out of  5 rating by Terri Goodwin
"I was in a total loss accident recently. I could not be more impressed with how State Farm handled my claim. It was all taken care of promptly and with excellent communication throughout the process! I’d like to give a special shout out to Rachel who went above and beyond by providing exceptional customer support!"

Gina Moore

February 21, 2023

5  out of  5 rating by Gina Moore
"Claim process was easy, and hassle free! Couldn’t ask for a better company to work with and trust! Thank you Andrew Parker and staff!"

Travis Whitehead

February 13, 2023

5  out of  5 rating by Travis Whitehead
"I was overwhelmed with the great service that I was given by Mindy. She made the experience very pleasant and extremely easy. I’m so glad i decided to take my business there. I would recommend them to everyone."